Our biggest BLACK FRIDAY SALE IS LIVE! - automatic 25% OFF STOREWIDE APPLIED AT CHECKOUT! [*some exclusions apply] & up to 80% off sale items! 🤪

Returns, Exchanges & Refunds

In store & Online

  • Please choose carefully as we do not refund for change of mind.
  • Refunds are only issued for items that are deemed to have a manufacturing fault. Faulty items will be returned to the manufacturer for assessment.
  • In store returns or exchanges must be accompanied by a valid receipt within 14 days of your purchase.
  • Customers requesting to cancel and refund orders that we deem to be "BOT" orders will incur a re-stocking fee of 10% of the total order value.  
  • In the event of a return, exchange or refund for a faulty item; the customer is liable for the shipping cost of returning the item to the store. The original shipping cost associated with the purchase is non-refundable. 
  • You may exchange an item as long as the item is returned to the store in brand new / unworn condition including packaging (tags attached and boxes intact for example). Items will be assessed upon being received back into the store.
  • All returns or exchanges must be received within 14 days of the customer receiving the item.
  • If an item is deemed to be faulty a refund may be issued, or the customer may exchange for either another item in store or a credit/gift voucher with 6 months validity. 
  • All sales of Gift Cards and Sale Items are final and cannot be refunded or exchanged.

For anything else please contact us at the store either via email at shop@laced.com.au. We are open 7 days a week. Please note; we try our best to respond to messages on social media but for anything urgent please use the details above.

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

Shopping Cart

Your cart is currently empty.
Shop now