Privacy Policy

This Privacy Policy applies to the products and services provided exclusively online by Laced Pty Ltd (ABN 30 120 175 091) – Brisbane, Queensland, Australia. The terms “we,” “our,” “us,” and “site” refer to laced.com.au, Laced Pty Ltd, and its associated entities.

This policy outlines how Laced collects, stores, and uses the information you provide.

COLLECTION OF YOUR PERSONAL INFORMATION
We collect personal information when you place an order or subscribe to our mailing list.

• For orders, we may collect details such as your name, email address, phone number, shipping, and billing address to process and fulfill your purchase.
• Credit card details are not stored by Laced.
• In some cases, additional data may be required with your consent for specific purposes, such as identity verification to prevent fraud.

You may choose not to provide certain personal information, but this may impact our ability to process transactions or deliver products.

HOW WE USE YOUR INFORMATION
Your personal information may be used for the following purposes:

• Processing orders and payments.
• Providing a personalized shopping experience.
• Informing you about new products, special offers, or events via email or SMS, if you opt to subscribe.

We may aggregate statistical data (e.g., site traffic, sales trends) to share with trusted third parties. This data will not identify you personally.

Additionally, we use your information to improve our online services, monitor customer preferences, and enhance your shopping experience.

SECURITY OF YOUR PERSONAL INFORMATION
We are committed to safeguarding your information and take reasonable steps to ensure its security:

• Personal information is collected only as necessary for our business purposes.
• We use Secure Socket Layer (SSL) technology to encrypt data during transmission.

THIRD PARTIES
We may work with third-party service providers to collect or process personal information on our behalf.

• This Privacy Policy applies solely to Laced, not to external websites linked from our site.
• We encourage you to review the privacy policies of external websites before sharing personal information.

OTHER INFORMATION WE COLLECT
Non-personal data, such as pages visited, session duration, and traffic data (e.g., IP address), may also be collected to enhance our services.

COOKIE POLICY
We use cookies to provide a tailored shopping experience. A cookie is a small data file stored on your device that tracks your preferences.

• By using our site, you consent to the use of cookies as described in this policy.
• You can disable cookies in your browser settings, but this may affect functionality.

ACCESSING OR UPDATING YOUR INFORMATION
You can update your personal details by logging into your account and navigating to the “My Account” section.

• To unsubscribe from emails, click the “Unsubscribe” link included in every email.

QUESTIONS & FEEDBACK
We welcome your feedback!

• For inquiries or complaints, please contact our Customer Care team via shop@laced.com.au

By accessing or using laced.com.au, you agree to this Privacy Policy and consent to the collection and use of your information as outlined.